Frequently Asked Questions

FAQs for...

Course Taker FAQs

What type of device can be used, and how good must the Internet be?
What is the Credly badge, and how do I use it?
How do I request a Credly badge?
How do I send a transcript to a college?
How long is my account active?
How do I delete my account?

Coach/Administrator FAQs

How do I get my organization started?
Where can I get exportable reports?
Can our coaches earn CSM Certificates?
Should our students take Career Strategies during or after the CSM Course?
My student created their own account, and I already preregistered an account for them! What should I do?

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